Nursal Reviews

They didn't follow through on the free gift deal! Really let down!

Really like the product, but I can't get the warranty sorted because of the awful apps linked to Nursalshop.com. These guys are like pirates, making it tough to register my new device. Nursal, I need your help!!!

Trustworthy shop with a great variety of products. Delivery was quick too. Overall, the shopping vibe is easygoing and enjoyable.

I purchased a Nusal tens unit from Amazon. The charging port stopped working after just 4 months. After a super lengthy conversation with an online rep (who even asked me to film what was wrong?), I sent over the video and told him, 'either replace it or I'm outta here!' He escalated the issue, and I later received an email confirming they would send a replacement.

I just gotta say how impressed I am with the service I got from Robert. I reached out to MOOKA for assistance with my air purifier since my new puppy, just four weeks old, chewed on the cord. I was a bit lost on what to do, but Robert quickly emailed me with the info he needed. I sent over the pictures he requested and got a prompt response. They’re sending me a replacement for my unit. Big shoutout to Robert for sorting this out and to MOOKA for stepping in to help. Really appreciate your kindness. Cheers, Patty

We are totally in love with this item! It was bought for my Nana, who recently had a stroke and lost all movement in her right side. Our physical therapist suggested it, and let me tell you, it’s a mighty little gadget! The EMS settings provide a good amount of stimulation even at less than half the intensity. I wouldn’t even think about cranking it up higher! It’s that effective!! I’m definitely getting one for myself and would suggest it to anyone who might need it! Just make sure to read the manual thoroughly! There are diagrams for where to place it and detailed explanations of how each setting operates.

I'm really pleased with the Nursal Massager I bought for my grandma, and even more so with the help I received from the team. They quickly got back to me and made sure I was taken care of. Nursal offers fantastic products and top-notch customer support.

Awesome Support from the Team! Feith was super professional and really helped me track down a new cord for my massager.

The service agent was not only professional but also very polite, and I just got her email while writing this. Really good service overall. They were detailed and comforting.

I had a great experience with a customer service representative named Joy. She was super nice and really professional. Thanks for your time and for the product, Thomas.

Mark got back to me in no time and was super helpful. He walked me through some troubleshooting steps and ensured my device was up and running. Big thanks to Mark for the awesome customer service!

I purchased a handheld massage device that exceeded my expectations! It plugs in, so I don’t have to stress about charging, dead batteries, or running out of power. The customer service was really helpful in resolving another issue I had too.

The help I got from Nursal was fast and outstanding. Their customer support team is well-trained and knows their stuff (truly the best online support I've ever experienced).

I just finished chatting with online support, and they were awesome! I haven't given it a go yet, but I'm really digging the features. Once I get the hang of it, I'm sure I'm gonna love it!

Joshua was really great and took his time to assist me with my gift offer and warranty. He's a fantastic young man. Excellent customer service skills!